OneChat Borrador editorial

Documentación

Documentación OneChat

Guías de soporte para funciones, integraciones y configuración.

523 articulos Base lista para revisar23 categorias Navegacion editorial122 revision Puntos sensiblesReady mcp Indice generado
Secciones23

Inicio

1 articulos
  • OneChat Knowledge Basepending_human_or_ai_review

OneChat Introduction

4 articulos
  • OneChat Introductiontranslated_draft
  • Registrationtranslated_draft
  • Billingtranslated_draft
  • Workspaces & Memberstranslated_draft

Flow Builder

207 articulos
  • Flow Buildertranslated_draft
  • Flow Builder Overviewtranslated_draft
    • Field (Variable)translated_draft
    • Publish Version & Draft Versiontranslated_draft
    • Navigation Bar, Sidebar & Flow Buildertranslated_draft
    • Basic Operations to Build Flowstranslated_draft
  • Sub Flowstranslated_draft
    • Sub Flowtranslated_draft
    • Workflowtranslated_draft
    • Function Flowtranslated_draft
  • Building Blocks/Stepstranslated_draft
    • Send Message Steptranslated_draft
      • Support message typestranslated_draft
    • Question Steptranslated_draft
    • Action Steptranslated_draft
      • Basic Actionstranslated_draft
        • Add & Remove Tagtranslated_draft
        • JSON Operationtranslated_draft
        • Set Variable Valuetranslated_draft
        • Clear Variable Valuetranslated_draft
        • Subscribe/Unsubscribe to sequencetranslated_draft
        • Subscribe and Unsubscribe to Bottranslated_draft
        • Set Email Opt-in & Opt-Outtranslated_draft
        • Set SMS Opt-in & Opt-Outtranslated_draft
        • Mark Conversation Open/Pending/Spam/Done/Invalidtranslated_draft
        • Add note to teammatestranslated_draft
        • Delete Bot Usertranslated_draft
        • Assign to agent/agent grouptranslated_draft
        • Resume Bot Automationtranslated_draft
        • Talk to human/Pause automationtranslated_draft
      • Advanced Actionstranslated_draft
        • External Requesttranslated_draft
        • Smart Delaytranslated_draft
        • JavaScript Functiontranslated_draft
        • SSO Actionstranslated_draft
        • Facebook APItranslated_draft
        • Google My Business APItranslated_draft
        • Bot user APItranslated_draft
        • Instagram API Actiontranslated_draft
        • WhatsApp API Actiontranslated_draft
        • Calendar File Generatortranslated_draft
        • Integrations - Actiontranslated_draft
        • Ecommerce - Actiontranslated_draft
    • Send SMStranslated_draft
    • Set Languagetranslated_draft
    • Set Personatranslated_draft
    • Set User Menutranslated_draft
    • Set Timezonetranslated_draft
    • (WebChat) Send Gtag Eventtranslated_draft
    • Log Custom Eventtranslated_draft
    • Move to boardtranslated_draft
    • Go to NodeNStranslated_draft
    • Update user profiletranslated_draft
    • Enable/Disable User Input - Web Chattranslated_draft
    • Trigger Workflowtranslated_draft
    • Rate Limits Attemptstranslated_draft
    • Close Popup Windowtranslated_draft
    • Data Storetranslated_draft
    • Calendly & Calendly Booking URLtranslated_draft
    • DialogFlow EStranslated_draft
    • OpenAItranslated_draft
    • Google Gemini AItranslated_draft
    • Coze AItranslated_draft
    • Claudetranslated_draft
    • GoHigh Level CRM V2 APItranslated_draft
    • Go High Level CRM V1 APItranslated_draft
    • Google Sheet Actiontranslated_draft
    • Cloudinary Integrationtranslated_draft
    • Trigger Zapier Eventtranslated_draft
    • Trigger Make Eventtranslated_draft
    • Trigger Pabbly Eventtranslated_draft
    • Stripe APItranslated_draft
    • Shopify APItranslated_draft
    • Woocommerce APItranslated_draft
    • Google Map APItranslated_draft
    • Mapbox Integrationtranslated_draft
    • S3 Storagetranslated_draft
    • Notificationstranslated_draft
    • Get Productstranslated_draft
    • Ecommerce APItranslated_draft
    • Add To Carttranslated_draft
    • Remove from carttranslated_draft
    • Empty Carttranslated_draft
    • Apply Discount Codetranslated_draft
    • Mark Cart As Paidtranslated_draft
    • Update Orders Statustranslated_draft
    • Stripe Checkout URLtranslated_draft
    • Paypal Checkout URLtranslated_draft
    • Condition Steptranslated_draft
    • Split Steptranslated_draft
    • Send Emailtranslated_draft
    • Goto Steptranslated_draft
    • Commenttranslated_draft
    • Canvastranslated_draft
  • Analytictranslated_draft
    • Messagestranslated_draft
    • Conversationstranslated_draft
    • Responsetranslated_draft
    • Definition of Agent Response Timetranslated_draft
    • Resolutionstranslated_draft
    • LeaderBoardtranslated_draft
    • Bot Users Reporttranslated_draft
    • Closing Notes Reporttranslated_draft
    • Inbound Webhook Reporttranslated_draft
    • Error Log Reporttranslated_draft
    • Facebook Ads Reporttranslated_draft
    • Facebook Lead Forms Reporttranslated_draft
    • Customer Feedback Reporttranslated_draft
    • WhatsApp Conversations Reporttranslated_draft
    • Custom Event Reporttranslated_draft
    • Custom Reporttranslated_draft
    • Subscriber Reporttranslated_draft
  • Live Chattranslated_draft
    • Livechat Feature : Conversation Starter Prompttranslated_draft
    • Live Chat Update: User Data Segmentstranslated_draft
    • Live Chat Update: Agent Groupstranslated_draft
    • Merge Bot Userstranslated_draft
    • Scheduled Messages in Live Chattranslated_draft
    • Sortable Options for Live Chattranslated_draft
    • Colaboratorstranslated_draft
    • Chat Assistant Integration in Live Chattranslated_draft
    • Live Chat Feature : Multiple Files Uploadtranslated_draft
  • Bot Userstranslated_draft
  • Boardstranslated_draft
  • AI Hubtranslated_draft
    • AI Promptstranslated_draft
    • Auto Suggestionstranslated_draft
    • MCP Serverstranslated_for_review
    • AI Agents with Web-Search, MCP Servers, and Knowledge Basetranslated_for_review
    • AI Hub - Knowledge Basetranslated_for_review
    • AI Hub Settingstranslated_draft
  • Automationtranslated_draft
    • Keywordstranslated_draft
    • Sequencestranslated_draft
    • Triggerstranslated_draft
    • Error Logged Triggertranslated_draft
    • Mentioned in Story Trigger - Instagramtranslated_draft
    • Story Shared Trigger - Instagramtranslated_draft
    • Date/time based Triggertranslated_draft
    • Media Post Shared - Instagramtranslated_draft
    • Calendly Bookedtranslated_draft
    • Calendly Rescheduledtranslated_draft
    • Calendly Cancelledtranslated_draft
    • Woocommerce Webhooktranslated_draft
    • Shopify Webhooktranslated_draft
    • CRM V2 Webhooktranslated_draft
    • Stripe Invoice Payment Succeededtranslated_draft
    • Stripe Invoice Payment Failedtranslated_draft
    • Facebook LeadGentranslated_draft
    • Facebook Ad Referraltranslated_draft
    • WhatsApp Ad Referraltranslated_draft
    • WhatsApp Product Enquirytranslated_draft
    • WhatsApp Order Receivedtranslated_draft
    • Label Addedtranslated_draft
    • Label Removedtranslated_draft
    • Moved to boardtranslated_draft
    • Chat assigned to an agenttranslated_draft
    • Conversation is done/pending/invalid/spam/opentranslated_draft
    • Order Paid/Processing/Shipped/Completed/Cancelled/Refundedtranslated_draft
    • User Field Value Changedtranslated_draft
    • WhatsApp Welcome Triggertranslated_draft
    • Instagram Ads Referral Triggertranslated_draft
    • Facebook Reaction Triggertranslated_draft
    • WhatsApp Reaction Triggertranslated_draft
    • Instagram Reaction Triggertranslated_draft
    • Message Sent by Agent Triggertranslated_draft
    • Intents(Functions)translated_draft
    • Comment Keywordstranslated_draft
    • Facebook Lead Formstranslated_draft
  • Contenttranslated_draft
    • User Fieldstranslated_draft
    • Bot Fieldstranslated_draft
    • Tagstranslated_draft
    • Labelstranslated_draft
    • Nodestranslated_draft
    • Custom Eventstranslated_draft
    • Closing Notestranslated_draft
    • User Menustranslated_draft
    • Personastranslated_draft
    • Message Templatestranslated_draft
    • WhatsApp Flowstranslated_draft
    • Notification Topicstranslated_draft
    • Customer Feedback (Facebook)translated_draft
    • Utility Messaging Templates (Facebook)translated_draft
  • Toolstranslated_draft
    • Error Logstranslated_draft
    • Testerstranslated_draft
    • Adminstranslated_draft
    • Widgetstranslated_draft
    • Multiple Languagestranslated_draft
    • Shortcutstranslated_draft
    • Export Jobstranslated_draft
    • Custom Reportstranslated_draft
    • Facebook Adstranslated_draft
    • Inbound Webhookstranslated_draft
    • Smart Delaystranslated_draft
    • Blacklists(Only available in SMS channel)translated_draft
    • Facebook Ads Welcome Messagetranslated_draft
  • Broadcaststranslated_draft
  • Settingstranslated_draft
    • General Settingstranslated_draft
    • Facebooktranslated_draft
    • Vibertranslated_draft
    • Live Chat Settingstranslated_draft
    • Single Sign-On (SSO)translated_draft
    • Rate limit Settingtranslated_draft
  • WebChat Widgettranslated_draft

Omni Channel

1 articulos
  • Omni Channeltranslated_draft

Agents Group Chat

1 articulos
  • Agents Group Chattranslated_draft

Chatbot Channels

67 articulos
  • Chatbot Channelstranslated_draft
  • Webchat Channeltranslated_draft
    • Can I Change the footer of the web chat Widget?translated_draft
    • Can Webchat Widget be opened by default without click the button?translated_draft
    • FAQ & Common Errors for Web Chattranslated_draft
  • Facebook Channeltranslated_draft
    • FAQ & Common Errors for Messenger Botstranslated_draft
  • Instagram Channeltranslated_draft
    • FAQ & Common Errors for Instagram Channeltranslated_draft
  • WhatsApp Channeltranslated_draft
    • Connect with WhatsApp Cloud APItranslated_draft
    • Connect with Com.bottranslated_draft
    • Connect with 360Dialogtranslated_draft
      • Setting Your 360dialog Webhook URLtranslated_draft
    • Connect with Twiliotranslated_draft
    • Send WhatsApp Messagestranslated_draft
      • Supported message typestranslated_draft
      • Template messagetranslated_draft
        • How to use Template messagetranslated_draft
        • WhatsApp Authenticate Template Messagetranslated_draft
        • How to use OTP Template message in WhatsApptranslated_draft
        • Templates Sync & Channel Updatestranslated_draft
        • Titles for WhatsApp Message Templatestranslated_draft
    • Products & Catalog - Sell Products & Servicestranslated_draft
      • Collect the paymenttranslated_draft
      • Update order statustranslated_draft
      • Single & Multiple Product Catalogtranslated_draft
    • Introduction to Click To WhatsApp Adstranslated_draft
      • Create Click to WhatsApp Adstranslated_draft
      • Create Automation in OneChattranslated_draft
    • FAQ & Common Errors for WhatsApp bottranslated_draft
      • How to get your business verified?translated_draft
        • Business Manager Verification Processtranslated_draft
          • Select your businesstranslated_draft
          • Verify the legal business name, address phonetranslated_draft
          • Documents needed for Business Verificationtranslated_draft
          • Checklist for Business Verificationtranslated_draft
          • If the Start Verification button is not availabletranslated_draft
          • My Business Verification request was rejected- What to do now?translated_draft
          • Is Business Verification the same thing as the green check?translated_draft
          • Official Facebook Documentationtranslated_draft
      • Display name guidelinestranslated_draft
      • Business verification limitstranslated_draft
      • Pricingtranslated_draft
      • Template Insights Empty or Not Availabletranslated_draft
      • Error When Adding Payment Methodtranslated_draft
    • Marketing Messages Lite API for WhatsApp (MM Lite API)translated_draft
    • Connect Your Existing WhatsApp Business app (Coexistence Mode)translated_draft
  • SMS Channeltranslated_draft
    • FAQ & Common Errors for SMS Bottranslated_draft
    • Twilio - Messaging Service SIDtranslated_draft
  • Voice Channeltranslated_draft
    • FAQ & Common Errors for Voice Channeltranslated_draft
    • Realtime Voice AI Agenttranslated_draft
  • Telegram Channeltranslated_draft
    • FAQ & Common Errors for Telegram Channeltranslated_draft
  • Line Channeltranslated_draft
  • Viber Channeltranslated_draft
  • WeChattranslated_draft
    • FAQ & Common Errors for WeChat Botstranslated_draft
  • VKtranslated_draft
  • Intercomtranslated_draft
  • JivoChat Channeltranslated_draft
  • Chatwoottranslated_draft
  • Slacktranslated_draft
  • RCS Channeltranslated_draft
  • Tiktok Channeltranslated_draft

Analytics

3 articulos
  • Analyticstranslated_draft
  • Analytics Overviewtranslated_draft
  • Agent Performance Reporttranslated_draft

Template Store

4 articulos
  • Template Storetranslated_draft
  • Templates Storetranslated_draft
  • Installed Templatestranslated_draft
  • Purchased Templatestranslated_draft

Integration

79 articulos
  • Integrationtranslated_draft
  • Voice/SMS/WhatsApptranslated_draft
    • Twiliotranslated_draft
    • Signalwiretranslated_draft
    • Vudu Mobiletranslated_draft
  • Artificial Intelligencetranslated_draft
    • Dialogflowtranslated_draft
    • OpenAI & ChatGPT Integrationtranslated_draft
    • OpenAI Intent Detectiontranslated_draft
    • OpenAI Assistant APItranslated_draft
    • Google Geminitranslated_draft
    • Claude AItranslated_draft
    • Cozetranslated_draft
    • X.AI Integrationtranslated_draft
    • Deepseek AItranslated_draft
    • Groqtranslated_draft
  • E-Commercetranslated_draft
    • Shopify Integrationtranslated_draft
    • Shopify Video Course & Ready to use templatetranslated_draft
    • Create Shopify Private Apptranslated_draft
    • Install the private apptranslated_draft
    • Connect with OneChattranslated_draft
    • How to use Shopify actionstranslated_draft
    • Shopify Native Actions - Customerstranslated_draft
    • Shopify Native Actions - Productstranslated_draft
    • Shopify Native Actions - Orderstranslated_draft
    • Shopify Native Actions - Ecommerce Actionstranslated_draft
    • Shopify Native Actions - Meta Fields Actionstranslated_draft
    • Shopify Native Triggerstranslated_draft
    • Use Case: Abandoned Checkouttranslated_draft
    • Shopify Integration 2.0translated_draft
    • WooCommercetranslated_draft
  • Facebook Business Managementtranslated_draft
  • Payment Gatewaytranslated_draft
    • Stripetranslated_draft
    • PayPaltranslated_draft
  • Calendertranslated_draft
    • Calendlytranslated_draft
    • Cal.comtranslated_draft
  • Data/File Storagetranslated_draft
    • Google Spreadsheettranslated_draft
    • Data Store - MariaDBtranslated_draft
    • Data Store - Mysqltranslated_draft
    • Data Store - Postgresqltranslated_draft
    • Cloudinarytranslated_draft
    • Simple Storage Service (S3)translated_draft
  • Email Marketingtranslated_draft
    • SMTP Integrationtranslated_draft
    • Gmailtranslated_draft
    • Sendgridtranslated_draft
    • MailChimptranslated_draft
  • Live Chat Supporttranslated_draft
    • GHL/Airchatty Live Chat Integrationtranslated_draft
    • Intercom Live Chattranslated_draft
    • Freshchat Live Chattranslated_draft
    • Front Live Chattranslated_draft
    • Jivo Chat Live Chattranslated_draft
    • Slack Agenttranslated_draft
    • Chatwoot Live Chattranslated_draft
    • Drift Live Chattranslated_draft
  • Inbound Webhooktranslated_draft
  • Integration Platformstranslated_draft
    • Zapiertranslated_draft
    • Maketranslated_draft
    • Pabblytranslated_draft
    • Integratelytranslated_draft
  • Maptranslated_draft
    • Google Maptranslated_draft
    • Mapboxtranslated_draft
  • CRMtranslated_draft
    • GoHighLevel V2 - CRM V2translated_draft
    • GoHighLevel V1 - CRM V1translated_draft
  • Otherstranslated_draft
    • Facebook Adtranslated_draft
    • Facebook Grouptranslated_draft
    • Google Tag Managertranslated_draft
    • Slack Webhooktranslated_draft
    • VideoSdktranslated_draft
    • Meta Conversions APItranslated_draft

Mini-App 2.0

13 articulos
  • Mini-App 2.0translated_draft
  • Overview (mini-app 2.0)translated_draft
  • Flow Builder (mini-app 2.0)translated_draft
  • Flowstranslated_draft
  • App Fieldstranslated_draft
  • Authtranslated_draft
  • Actionstranslated_draft
  • Triggers (mini-app 2.0)translated_draft
  • One Time URLstranslated_draft
  • Sourcestranslated_draft
  • Settings (mini-app 2.0)translated_draft
  • Razorpay Demo (Indian Payment Gateway)translated_draft
  • Share / Publish Your Appstranslated_draft

Mini Apps

1 articulos
  • Mini Appstranslated_draft

Ecommerce

4 articulos
  • Ecommercetranslated_draft
  • Introduction (Ecommerce)translated_draft
  • Setup Ecommercetranslated_draft
  • Use Ecommerce in the Flowtranslated_draft

Booking Services

1 articulos
  • Booking Servicestranslated_draft

Tickets

1 articulos
  • Ticketstranslated_draft

My Content

14 articulos
  • My Contenttranslated_draft
  • My mini-Appstranslated_draft
    • Mini-Apps 1.0translated_draft
    • What is Mini-Apptranslated_draft
    • Create Mini-Apps (1.0)translated_draft
    • Use Mini-Appstranslated_draft
    • Publish Mini-Apptranslated_draft
    • Mini-App Salestranslated_draft
  • My Bot Templatestranslated_draft
    • Bot Template : Managing Installstranslated_draft
    • Bot Template Salestranslated_draft
    • Bot Template Auto-Update Featuretranslated_draft
  • Email Templatestranslated_draft
  • Media Librarytranslated_draft

Workspace Settings

7 articulos
  • Workspace Settingstranslated_draft
  • Profiletranslated_draft
  • Memberstranslated_draft
  • Agent Groupstranslated_draft
  • Conversationtranslated_draft
  • Channelstranslated_draft
  • Audit Logstranslated_draft

Whitelabel Settings

41 articulos
  • Whitelabel Settingstranslated_draft
  • White label settingstranslated_draft
    • Brand Settingstranslated_draft
    • Custom Domaintranslated_draft
    • WebChat Widget Footertranslated_draft
    • Support Emailtranslated_draft
    • Customize dashboard linkstranslated_draft
    • Email Profile Settingtranslated_draft
    • Terms URLtranslated_draft
    • Receive slack notificationstranslated_draft
  • Workspacestranslated_draft
  • Clientstranslated_draft
  • Prepaid Credittranslated_draft
  • Partner Settingstranslated_draft
    • Partner Settingtranslated_draft
    • Thrivecart Checkout URL Automationtranslated_draft
    • Set up Thrivecart Checkout pagestranslated_draft
    • Test OneChat partner API (Thrivecart)translated_draft
    • Set up automationtranslated_draft
  • Templatestranslated_draft
  • Mini-Apptranslated_draft
  • Plans & Featurestranslated_draft
  • Addons Credit Billingtranslated_draft
  • What's Newtranslated_draft
  • Tooltipstranslated_draft
  • Custom Menutranslated_draft
  • Custom Addonstranslated_draft
  • Loading Pagetranslated_draft
  • Dashboard Pagetranslated_draft
  • Color Themetranslated_draft
  • Translationtranslated_draft
  • User Permissionstranslated_draft
  • Global Contactstranslated_draft
  • Single Sign-Ontranslated_draft
  • Tickets/Liststranslated_draft
  • WA Custom APItranslated_draft
  • iFrame Custom Domaintranslated_draft
  • IP Whitelisttranslated_draft
  • HTML Scripttranslated_draft
  • Live Chat Themetranslated_draft
  • GoHighLevel Agency Integrationtranslated_draft

OneChat Partner Program

19 articulos
  • OneChat Partner Programtranslated_draft
  • OneChat Partner APItranslated_draft
    • Get your API keystranslated_draft
    • Authorize with your partner APItranslated_draft
    • Get all workspaces under your custom domaintranslated_draft
    • Get all add-on pricingstranslated_draft
    • Upgrade or downgrade planstranslated_draft
    • Add extra bots, members or bot userstranslated_draft
    • Enable or disable auto-renewtranslated_draft
    • Buying add-ons during the current billing cycletranslated_draft
    • Master API Key for Partner APItranslated_draft
  • FAQ For OneChat Partnerstranslated_draft
  • Other Partner Add-on Optiontranslated_draft
  • Your own mobile Apptranslated_draft
  • Your own Meta Apptranslated_draft
  • Your own server deploymenttranslated_draft
  • API Chat Channeltranslated_draft
  • Partner Addon - Api Chat Channeltranslated_draft
  • OneChat Partner Support SOPtranslated_draft

OneChat Mobile App

1 articulos
  • OneChat Mobile Apptranslated_draft

For Developers

11 articulos
  • For Developerstranslated_draft
  • APItranslated_draft
  • OneChat Offical APItranslated_draft
  • Partner APItranslated_draft
  • Dynamic Contenttranslated_draft
  • Messages formattranslated_draft
    • Buttonstranslated_draft
    • Actions formattranslated_draft
    • Quick repliestranslated_draft
    • Gototranslated_draft
    • Variablestranslated_draft

Common Error Log Database

2 articulos
  • Common Error Log Databasetranslated_draft
  • Error Logs - Error Code Category Tabletranslated_draft

F.A.Qs

40 articulos
  • F.A.Qstranslated_draft
  • How to join OneChat affiliate program?translated_draft
    • How to show the true caller phone number?translated_draft
    • How to set up a Whitelabel domaintranslated_draft
    • What if I am not using Cloudflare?translated_draft
    • How to get help?translated_draft
    • Why my customer feedback request is not showing?translated_draft
    • Cannot add my number to Voice/SMS channeltranslated_draft
    • How to add URL button in WhatsApp Channeltranslated_draft
    • Why Telegram User Menu is not showingtranslated_draft
    • User-uploaded Mediatranslated_draft
    • Set Variable Value is Not Workingtranslated_draft
    • Workspace Time Zone Settingtranslated_draft
    • Inbound webhook, SMS/Voice bot not working?translated_draft
    • Why time value is incorrectly saved?translated_draft
    • The URL provided is not whitelisted for messenger extensions - 2018062 (#100)translated_draft
    • Why Facebook bot (chat widget) didn't respond?translated_draft
    • Why voice bot didn't call userstranslated_draft
    • What will happen when I exceed the bot user limit on the workspace?translated_draft
  • Multiple language supporttranslated_draft
  • OneChat Bot Users explainedtranslated_draft
    • What is a Bot User?translated_draft
    • Is the bot user limit per bot or for the workspace?translated_draft
    • Will the bot stop when reaching limits?translated_draft
    • What is the cost of extra bot users?translated_draft
    • How to set up rules to automatically remove the bot user?translated_draft
    • Business plan - how many comments will be responded?translated_draft
    • Server IP list to white listtranslated_draft
    • Why your bot is sending duplicate messages?translated_draft
    • Why I can't see test number when I synced my WhatsApp Cloud API?translated_draft
    • Why the main flow keep triggering?translated_draft
    • Submit your feature requesttranslated_draft
    • Increase your bot responsive speedtranslated_draft
    • Button link to external website can't opentranslated_draft
    • Error with Woocommerce Actiontranslated_draft
    • How to format date time?translated_draft
  • Bot Add-Onstranslated_draft
    • Webchat widget is not workingtranslated_draft
    • What are the Platform default limits?translated_draft
  • How-to articlestranslated_draft

Apple Pay Certificates

1 articulos
  • Apple Pay Certificatestranslated_draft